Materials delivery was always one of the biggest sources of paperwork for Indiana DOT.
“We have rooms full of this stuff,” said Joe Novak, INDOT state construction engineer. “We have to store those in a retrievable manner for 10 years to meet our state record retention requirements.”
With paper tickets, INDOT inspectors can face the end-of-shift each day with 50 to 100 tickets to manually add up and enter into the INDOT system. They often must hunt for paper tickets that are inevitably misplaced on busy road construction sites.
But over the last few years, the department has found a way to tame the beast; INDOT has been introducing materials e-Ticketing, the digital exchange, tracking and archiving of information.
INDOT’s implementation of the e-Ticketing system has been an evolving and carefully-considered process. The department began monitoring the technology in 2018. In the spring of 2020, when Covid hit, it began allowing any supplier to submit e-tickets via email. This reduced person-to-person contact, an important consideration early in the pandemic. To ensure the e-Ticketing system was accurate, INDOT kept logs of all trucks entering these sites. The pilot programs continued through the 2021 construction season.